As a customer service professional, you will play a pivotal role in ensuring every interaction is positive and seamless.
This is a fantastic opportunity to make a real difference in people's lives every day.
You will thrive in a dynamic environment where your ability to communicate clearly, act calmly under pressure, and follow established procedures will be highly valued.
Key Responsibilities:
* Delivering exceptional customer service in a fast-paced setting.
* Providing a warm welcome and prompt assistance to clients, staff members, and visitors.
* Communicating effectively with diverse groups and individuals.
About You
You are a confident and capable individual who excels in busy environments and takes pride in delivering excellent customer service. To succeed in this role, you will have:
* Strong communication and interpersonal skills with the ability to remain calm and professional while resolving client concerns.
* Proven experience in customer service and administration, including handling repetitive tasks to a high standard.
* A positive, adaptable approach to change, with sound organisational and problem-solving skills to manage competing priorities.
* A commitment to confidentiality, teamwork, and safe, inclusive workplace practices, along with proficiency in office systems and technology.
About Our Network
We deliver exceptional, safe, and connected healthcare for our patients, community, and people.
Our network is shaping the future of health through excellence in clinical care, research, and innovation.