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Claims performance manager

Warrnambool
Worksafe
Posted: 8 May
Offer description

About the Role

The Claims Performance Manager – Self Insurance will be responsible for the delivery of claims management audit services and overseeing claims performance for the purpose of supporting the assessment and approval of self-insurance arrangements within Victoria.

Key Accountabilities:

* Leading and supporting a team of technical specialists including providing support in performance planning, professional development & coaching.
* Undertaking analysis of claims management audit findings and related information to determine strategies to improve claims management performance for self-insurers.
* Providing high-level technical and policy leadership and advice on self-insurance regulatory programs to internal and external stakeholders.
* Developing and implementing operational policies and procedures to enable high quality claims management audit services.

You will have strong experience in claims management decision making, combined with leadership skills, demonstrated analytical skills and the ability to recommend improvements to business processes to deliver effective and efficient services.

A broad knowledge and understanding of self-insurance requirements, compensation practice, WorkSafe and Victorian Workplace Injury Rehabilitation and Compensation legislation is essential. You will also possess excellent analytical, conceptual and problem solving skills with demonstrated ability to identify emerging trends and systematic issues.

We are an equal opportunities employer and welcome applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders.

Salary and Terms:

* $148,113.00 per annum + 11.5% superannuation
* Full time, fixed term until 26/09/2025 (0.8 FTE will also be considered for this position)
* Wadawurrung / Geelong based role (hybrid work from home – 3 days a week in office)

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