About the Role:
These Full time roles within the Specialist Clinics department/ward is a front line customer service position involving a high level of interaction with patients and their families.
You will also be responsible for a broad range of administrative duties including the scheduling of appointments.
Classification for this position with range from A010- A012 ($58,****** - $64,****** per annum, pro rata, plus superannuation, plus salary packaging)
What you'll achieve:
Excellence in customer service.
Knowledge of Specialist Clinics booking practices
Skills in the use of our electronic medical record
Your skills and experience:
Previous work in a busy front line customer service-based role.
Demonstrated experience in multiple computer applications.
Ability to communicate in multiple languages or AUSLAN (Australian sign language)
If this sounds like you, click here to view the position description.
About Specialist Clinics:
Specialist Clinics operates the outpatient service, for all medical and surgical departments of the hospital.
Seeing over **** patients per day we are one of the busiest outpatient services in Victoria.
What we offer:
Salary Packaging – Increase your take home pay
Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities.
Parkville location and close to public transport
Other requirements:
Current National Criminal Record Check, or willing to obtain
Valid Working with Children Check
Application process:
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description
Shortlisting for this position will commence immediately, we encourage you to apply promptly
For more information about this position please contact Natasha Warwick *********
Why work at the RCH?
RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.
We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.
We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.
The RCH is committed to a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.
It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital.
Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.
It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.
Are you ready to join our team?
Apply online by clicking on the "Apply" button
Applications close 24 November ****