Overview
About PHOENIX
PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express is a modern, confident, and effortless style apparel brand for various occasions, with over 400 retail stores and an online presence. Bonobos is known for exceptional fit and personalized retail experiences, available through Guideshops and online.
About Express
Established in 1980, Express is dedicated to confidence and self-expression through modern style. It operates retail stores, an online store, and a mobile app.
Store Name
Capitol City Mall
Responsibilities
We are seeking a Retail Sales Leader to join our team.
The Sales Leader manages sales floor and stockroom operations, trains associates, and enhances customer shopping experiences.
Key Responsibilities
* Develop and motivate associates to maximize sales
* Provide coaching on store operations, customer service, and standards
* Partner with management to evaluate performance
* Train staff on policies, product knowledge, and procedures
* Implement action plans to improve results
* Oversee daily store operations
* Ensure adequate staff coverage
* Manage checkout and merchandise flow
* Monitor customer service quality
* Create effective staffing schedules
* Foster a customer-focused environment
* Resolve customer issues positively
* Lead customer experience initiatives
* Maintain product and policy knowledge
* Assist with visual merchandising and product launches
* Perform other duties as assigned
Required Experience & Qualifications
* High School diploma or equivalent
* At least 1 year of retail experience
* Proficient with technology (iPad, registers)
* Flexible availability including nights and weekends
* Ability to meet physical requirements
Critical Skills & Attributes
* Effective communication skills
* Sales accountability
* Teamwork and collaboration
* Multitasking ability
Benefits and Compensation
We offer health coverage, 401(k), merchandise discounts, paid time off, parental leave, and more. Part-time employees may access additional benefits through partnerships and voluntary programs. Compensation varies based on factors like location, education, skills, and experience.
Closing
For privacy information, click here. PHOENIX is an equal opportunity employer and provides accommodations for disabilities. For assistance, contact us at 1-800-964-9793 or AssociateRelations@Express.com.
Notification to Agencies: We do not accept unsolicited resumes or calls from third-party recruiters without a signed agreement.
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