Overview
Wollongong City Council is offering a permanent full-time Network Engineer position. The base pay range is A$100,466.86 per year to A$116,251.58 per year, plus superannuation. Salary package will be assessed based on skills, experience and qualifications.
Wollongong is a outstanding place to work, live and play. We focus on delivering exceptional services, infrastructure and facilities for our community and strive to create an inclusive, diverse environment where everyone is welcome, valued and belongs.
The Opportunity
Are you passionate about delivering secure, stable, and high-performing network services? Join Wollongong City Council and help shape the digital backbone of a thriving community.
As a skilled Network Engineer, you will manage and maintain Council's data and voice network infrastructure. You will be part of a small, agile team supporting over 1,800 users and managing more than 2,500 network assets across 40 sites in the Wollongong Local Government Area. This is a hands-on role with a high degree of autonomy, ideal for someone who thrives on solving complex problems, prioritising competing tasks, and working collaboratively with internal stakeholders and external vendors.
This is a permanent full-time position and may include on-call or overtime work dependent on operational requirements.
You may be required to work across the Wollongong Local Government Area; applicants must be physically capable of undertaking manual tasks.
What you will be doing
- Take ownership of Council's LAN and SD-WAN services, ensuring they run smoothly, securely and efficiently.
- Be hands-on with network cabling, patch panels, DNS, DHCP, remote access and telephony systems to keep systems connected and communicating.
- Serve as a 2nd/3rd level escalation point for service desk tickets or network faults, resolving issues quickly and effectively.
- Travel across 40+ Council sites within the Wollongong LGA to install, troubleshoot and maintain equipment; a current driver's licence is a must.
- Collaborate with teammates and trusted vendors to deliver high-quality, reliable service to our 1,800+ users.
- Document work clearly, including support guides, network diagrams or low-level designs, so knowledge is shared and accessible.
- Apply ITIL principles to manage incidents, problems and changes, helping us stay proactive and professional.
About you
You thrive in complex IT environments with hands-on experience in enterprise-level networking infrastructure—configuring WAN links, managing switches and routers, or optimising load balancers. You have experience with enterprise voice systems such as PBX or Skype for Business and understand the importance of seamless communication. You communicate clearly, prioritise effectively, stay calm under pressure, and take pride in solving problems before they escalate. You are self-driven, able to work independently, and know when to escalate or collaborate. Safety matters to you; you are mindful of WHS, especially when handling electrical equipment or lifting hardware. A current driver's licence and willingness to travel across Wollongong's LGA are required. Whether you hold a relevant bachelor's degree or have gained expertise through industry experience, you are ready to make a meaningful impact.
Why you'll love working at Wollongong City Council
- True work-life balance — Flexible options including hybrid work, flex-time, and rostered days off.
- Great working conditions — 35-hour week or a 9-day fortnight with a regular RDO.
- Career growth and recognition — Rewards, learning opportunities, study assistance and leadership programs.
- Generous leave provisions — Five weeks of annual leave (pro rata) and long service leave after five years.
- Health, safety, and wellbeing — Wellbeing programs and Employee Assistance Program, health checks, vaccinations and discounted gym memberships.
- A vibrant social culture — Social Club with monthly activities and events.
Participate and engage in meaningful work, and contribute to our extraordinary community.
For more information, click on Apply to be redirected to Wollongong City Council's job vacancy page.
Applications close 11:59pm, Monday 6 October 2025.
Internally this position is known as Connectivity Analyst
We invite everyone to apply regardless of identity. We encourage applications from Aboriginal and Torres Strait Islander peoples, CALD communities, people with disability and veterans.
Wollongong Council adheres to the principles of a child-safe organisation and is committed to the care and protection of all children and young people in the community.
Applicants must undergo a rigorous employment screening process including reference, identity and medical history checks, and may include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all checks.
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📌 Network Engineer
🏢 Wollongong City Council
📍 City of Wollongong