Exciting Role: Frontline Customer Service Representative
We are seeking a highly motivated and enthusiastic individual to join our frontline customer service team. If you have a passion for delivering exceptional customer experiences, we encourage you to apply.
Main Responsibilities:
* Customer Service Delivery: Provide brilliant customer service to ensure EG customers return
* Promote products and in-store offers to enhance the shopping experience
* Operate point of sale systems and assist with fuel and stock deliveries efficiently
* Maintain a safe working environment at all times, adhering to company health and safety protocols
* Ensure effective merchandising and stock control for premium store presentation
Essential Skills and Qualifications:
* Previous retail or customer service experience is preferred
* A confident approach to each shift, with a strong focus on teamwork and collaboration
* Excellent communication skills and attention to detail, ensuring seamless interactions with customers
* Able to work effectively in a fast-paced environment, prioritizing tasks and managing workload
* A proactive communicator and solutions-focused team player, driving results-oriented outcomes