About the Role
We are seeking a Field Technician Intern to support our Service Delivery & Support team with on-site technical operations. This role is ideal for a motivated individual looking to gain hands-on experience in internet/network infrastructure, customer installations, and field maintenance within a fast-paced ISP environment.
Key Responsibilities
* Install, configure, and support fiber, wireless, and Ethernet network connections at client premises
* Troubleshoot, repair, and maintain network infrastructure to ensure service reliability and performance
* Perform radio tower climbing for installation, alignment, and maintenance activities, where required
* Conduct site surveys to assess technical feasibility and installation requirements
* Assist in the setup, testing, and configuration of networking and connectivity equipment
* Provide courteous and professional customer support during installations and service visits
* Maintain accurate records of installations, maintenance work, and client interactions
* Comply with company procedures, safety standards, and field operation guidelines always
* Work closely with senior technicians and team members to complete assigned tasks efficiently
Requirements
* Diploma or Degree in Electrical Engineering, Information Technology, Telecommunications, or a related field
* Training will be provided, prior work experience is an added advantage
* Strong interest in technology, networking, and field operations
* Physically fit and able to work at heights, including climbing radio towers
* Good problem-solving ability with strong attention to detail
* Clear communication and interpersonal skills
* Valid driver's license will be an added advantage
* Willingness to work flexible hours, including evenings, weekends, and on-call schedules where required
* High level of professionalism with a customer-focused mindset
Benefits
* Hands-on, practical experience working alongside experienced industry professionals
* Exposure to current and emerging networking and connectivity technologies
* Opportunity to work in a dynamic, supportive, and team-oriented environment
* Strong technical and professional foundation for a career in networking and telecommunications