About UQU
The University of Queensland Union (UQU) is a not-for-profit organisation working to create the ultimate campus experience for the University of Queensland (UQ) student community. UQU offers a range of student support services including advocacy, legal advice and sponsorship of over 190 clubs and societies for UQ students.
What you'll do
As an Academic & Education Advocate at UQU, you will make a difference in the lives and university experience of UQ students.
You'll provide confidential advice & assistance to students relating to a range of academic & equity issues or concerns. A central part of your role involves advising students and advocating for the interests of students to ensure optimal and fair outcomes from UQ's various student-centred policies and procedures. You'll also get the chance to work as part of a holistic service with a cross-disciplinary advocacy team and will work alongside some other advocates in areas ranging from Welfare, International Student support, Legal, and more.
You'll also engage in important advocacy activities, including:
* Preparing resources, reports, position papers & submissions
* Engaging in community development and community education initiatives and events
* Build meaningful and collaborative relationships with key stakeholders at the University and beyond
* Contribute to service delivery improvements and best practice recommendations
Important details:
* Based from UQ St Lucia campus, with occasional travel to other UQ campus locations.
* This is a part time (0.8 FTE; 30.4 hours per week) role.
Is this you?
You are passionate about making a positive contribution to students' ability to manage the complexities of University life. You also have a strong understanding of appropriate behaviours when dealing with young people regardless of their background or diversity of need, and you have a natural and recognised ability to deal with complex issues confidentially and with sensitivity. Additionally, you will have:
* Bachelor's degree, equivalent or higher. Well suited to those qualified in psychology, social work, law, education, policy or similar disciplines.
* Professional experience within the tertiary or wider education sector, including a demonstrated ability to understand education sector policies, regulations and structures and interpret them to a student clientele.
* Demonstrated understanding of the higher education, community or student organisation sector.
* Experience in complex client support or case management (highly regarded).
* Strong sense of customer service & good service delivery.
* Ability to work independently, as well as part of a team.
* Strong judgement & critical thinking skills; ability to effectively problem solve.
* A valid working with children check (QLD Blue card), and
* The ability to travel between campuses when required (valid drivers licence)
Interested in learning more?
To apply, please submit a Resume/CV and Cover Letter, addressing the job description & requirements of the role. This can be addressed to Jimi Bursaw, Student Advocacy & Support Manager (UQU).
Applications will be reviewed on a rolling basis, with shortlisted candidates invited to interview at our St Lucia campus.