Overview
NARS Counter Manager - John Lewis, Newcastle (37.5 Hours)
Role at Bendigo Advertiser. Reports to: Area Sales & Education Manager. Location: John Lewis, Newcastle. Contract type: Permanent, 37.5 hours per week over 5 days.
Mission
NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Counter Manager you will bring this vision to our customers on counter. Your passion for artistry, service and leading people is key, we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.
About Shiseido
Shiseido Group is among the top cosmetics companies globally. It offers Skincare, Makeup and Fragrance brands with a diverse workforce and a commitment to Beauty Innovations for a Better World.
Main Responsibilities
- Inspire and motivate a small team to deliver our customer engagement approach and create strong connections with customers through brand history and high-performance formulas.
- Take accountability for driving the business, develop a business plan with the Area Manager, Education and HR to drive KPIs across the team and deliver results.
- Use networking to recruit new customers while engaging existing customers and securing brand loyalty to NARS and the Artist role.
- Collaborate with the Area Manager and HR to ensure tools and resources are available to achieve goals.
- Represent NARS as an Artist and Account Manager, influencing how clients feel about themselves through actions and communication.
Profile / Qualifications
- Demonstrable Retail Management experience
- Strong artistry experience, ideally with a qualification
- Ability to communicate effectively with the Area Manager on business performance
- Ability to drive KPIs and sales targets within the team
- Excellent communication skills
- Experience in coaching and developing others
- Alignment with the group’s Trust8 principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
Perks
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Generous product allocation & discount
- Enhanced parental allowance
- Life Assurance up to 2x salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews
- Inclusive and diverse workplace with equal employment opportunities
We are committed to fostering an inclusive and diverse workplace and welcome applicants from all backgrounds. If you need support or adjustments during your application, please get in touch. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to. POSITION REFERENCE NUMBER: 16037
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📌 NARS Counter Manager - John Lewis, Newcastle (37.5 Hours)
🏢 Bendigo Advertiser
📍 Newcastle City Council