Key Account Manager
This role is important because the relationships we build with our brands determine the value we can deliver to our customers and the business as a whole.
This role is right for you if you:
* have a proven track record of account management and/or as a distribution buyer for FMCG products,
* love the negotiation process, and
* believe that building genuine relationships that become real win-win partnerships is the approach that leads to great business outcomes.
What you would do
* Build and maintain a relationship with our suppliers as the direct point of contact for the brands;
* Run a regular call cycle with our brands to collaborate on new partnership opportunities, sales promotions and marketing opportunities and resolve any issues on either side;
* Negotiate terms and distributorship agreements with both new and existing brands;
* Collaborate with the Product, Finance, and Operations teams to evaluate brand and product performance;
* Identify new brands and opportunities and collaborate with the Product team to evaluate and onboard new brands;
* Collaborate with the Brands and the Marketing team to develop and implement promotional strategies and joint business plans;
* Provide regular and ad-hoc reports and insights to brands and internal stakeholders;
* Participate at vital.ly events and trade and association events to gather brand leads.
Requirements to apply for the role
* Minimum 3 years of demonstrated experience as a key account management and/or as a distributor buyer for FMCG products;
* Experience and understanding of the Complementary Health sector or FMCG business in Australia;
* Demonstrated skills in trading term or selling negotiation;
* Strong numeracy and analytical skills;
* Excellent verbal and written communication skills;
* Must have experience with FMCG products;
* Australian Permanent Resident or Citizen with the current right to work in Australia.
Adaptive skills we are looking for
* Self-Starter - ability to think independently, solve problems yourself, and get the work done;
* Empathetic - active listener, strong and confident speaker, interested in other people and genuine in relationship building;
* Creative - keen observer, ability to connect the dots, and see new opportunities or ways to achieve something;
* Pride – takes pride in their work, in themselves and strives for high quality with a relentless eye for the details.
About vital.ly
vital.ly is a digital platform, a professional health resource and a distribution service all in one.
We specialise in complementary medicines and distribute high-quality products from our base in Sydney. Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.
*Please no recruiters and agencies. We are filling this role in-house.*
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales, Business Development, and Customer Service
Industries
Wellness and Fitness Services, Warehousing and Storage, and Software Development
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