Part-Time Customer Experience Specialist
A leading financial institution is seeking a part-time Customer Experience Specialist in Echuca to provide exceptional customer service and support local community engagement.
This role requires a passion for delivering exceptional customer experiences, working collaboratively with others, and maintaining attention to detail.
The selected candidate will assist customers with banking transactions, promote digital services options, and benefit from extensive training opportunities.
As a member of our team, you will have the opportunity to develop your skills and contribute to helping customers achieve their financial goals.
Key Responsibilities:
* Deliver exceptional customer experiences through personalized service and product solutions;
* Collaborate with colleagues to achieve business objectives and improve customer satisfaction;
* Maintain accurate records and reports, ensuring data integrity and compliance;
* Stay up-to-date with industry trends and developments, applying this knowledge to enhance customer experiences and drive business growth.
Benefits:
* Opportunities for professional development and training;
* A supportive team environment that encourages collaboration and innovation;
* A competitive remuneration package that rewards performance and contribution.
What We Offer:
Our organization is committed to creating a workplace that values diversity, inclusivity, and work-life balance. As a part-time employee, you can expect a flexible schedule that allows you to balance your work and personal responsibilities.
We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to excellence.
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong ability to work independently and as part of a team.
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
Thank you for considering this role. We look forward to hearing from you.
Additional Information:
Applications should be submitted online, including a cover letter and resume or CV.
Selection criteria will include relevant experience, education, and skills, as well as a demonstrated ability to meet the requirements of the role.
Shortlisted applicants may be required to participate in a selection process, which may include a video interview or assessment task.