Manager Quality Assurance
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
* Ongoing Full-Time
* Located in Parramatta with flexible working arrangements available.
* $196,293 Package includes salary ($149,739 - $173,174), employer's contribution to superannuation and annual leave loading.
About the role
The Manager, Quality Assurance leads and manages the implementation of Training Services' quality assurance and compliance activities in accordance with the NSW Quality Framework to ensure the provision of quality vocational education and training by contracted Registered Training Organisations.
For further information please click here to view the role description
About you
* Highly experienced manager of compliance and/or quality assurance activities using risk based approaches delivering timely performance monitoring activities and responding to emerging issues and risks; preparing professional responses to enquiries and complaints related to contracted Registered Training Organisations.
* Demonstrated experience with managing budgets, contracts and procurement to ensure contract management and monitoring activities are supported by specialised experts.
* Effectively manage relationships with internal and external stakeholders including Australian Skills Quality Authority and NSW regulators related to vocational education and training.
* Adaptable with excellent communication skills
* Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
* Demonstrated understanding of and commitment to the value of public education.
Benefits
* Flexible working arrangements
* 35 hours working week
* Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
* Flex Leave entitlements, generous holidays & leave conditions
* Opportunities for advancement and mobility across the Department to support your career growth
How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.
Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department's values and priorities.
Please refer to the Applicant's Guide to Applying to assist you with your application.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.
All other applicants please submit your application by clicking 'Apply Now'.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.
Closing date 2 February 2026 at 11:59pm.
For role enquiries please contact Katie Hilton details at
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.
A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.