Job Title: Supply Chain Director
This executive role is responsible for leading end-to-end supply chain operations for a Home Claims Customers Insurance portfolio. The goal is to spearhead the successful delivery of a supply chain transformation program, which includes establishing and maintaining a robust panel of Building, Restoration, Contents, and Temporary Accommodation suppliers.
The ideal candidate will have accountability for ensuring comprehensive geographic coverage and scalable capacity to support a high number of claims per year, including peak demand during natural hazard events. They will also be responsible for procurement and management of temporary accommodation, contents supply, building, and restoration panels, driving high-quality repair outcomes and rigorous cost control.
Key Responsibilities:
* Lead and deliver the transformation program to achieve insurance cost savings.
* Design and implement an end-to-end supply chain strategy fully aligned with enterprise objectives and customer-centric vision.
* Execute transformation initiatives, driving operational excellence, sustained cost optimisation, and long-term resilience in line with organisational strategic priorities.
* Direct and own the optimisation of spend across major cost categories using data-driven insights and advanced analytics.
* Identify and mitigate supply chain risks by embedding robust governance frameworks.
Requirements:
* Relevant tertiary qualification (e.g., Business, Finance, Commerce).
* Proven experience in supply chain leadership and transformation delivery.
* Proven experience in Home Insurance and/or Construction Industry.
* Familiarity with digital tools and analytics in claims and/or supply chain environments.
Benefits:
Suncorp Group values diversity and inclusivity, promoting an environment where everyone can be themselves and feel valued, involved, and respected for their perspectives and contribution. We are committed to unlocking community knowledge and providing opportunities for growth and development.
About Us:
We are a financial services company dedicated to making a difference in people's lives. Our Claims teams provide support and understanding for customers in challenging times, finding outcomes that get their lives back on track. Join our team to contribute to this mission and make a genuine impact.