Our Customer Service Role
The Bupa Optical store in Geelong is seeking a dedicated professional to join our team as a customer service representative. This role involves working with customers to identify their eyewear needs, providing advice on frame selection, and ensuring excellent customer satisfaction.
Key Responsibilities:
* Providing exceptional customer service and sales experience
* Selecting appropriate frames for customers based on their preferences and requirements
* Maintaining high levels of product knowledge and staying up-to-date with the latest trends
* Meeting or exceeding monthly sales targets, while maintaining a positive attitude towards achieving goals
Facts About Working With Us:
About You: To be successful in this role, you will need to possess solid customer service skills, ideally gained from within an optical or retail environment. It's essential that you take pride in delivering excellent service, have the ability to work towards meeting sales targets, are passionate about current trends, and are willing to assist customers in selecting suitable frames.