About the Clinical Support Officer - Intake Services
This role is Monday–Friday | Hours are 10:00 AM – 6:30 PM | 12-Month Contract (Maternity Leave Cover, with the Potential to Extend)
We're looking for a proactive and organised Clinical Support Officer (CSO) to join our dedicated team at James Fletcher Hospital, supporting intake services including:
* Mental Health Line
* NMHEC-RAP (Northern Mental Health Emergency Care – Rural Access Program)
* Mental Health First Responder
You'll be supporting clinicians in a 24-hour service environment and working closely with the Team Manager to ensure administrative efficiency across services.
About NMHEC-RAP and Rural Access Program
This vital program supports timely mental health assessments and care for rural and remote communities across three local health districts. It enables people in these areas to access specialist mental health services at their local hospitals.
Key Duties of a Clinical Support Officer (CSO)
* Data Entry and Reporting into HR, finance, and clinical systems
* Roster Management and schedule maintenance
* IT Support: Troubleshooting and reporting IT issues for clinicians
* Minuting meetings
* Uphold confidentiality in all tasks
* Support Patient Care Data Entry for clinical teams
* Assist with rostering, recruitment, performance reviews, and payroll
* Manage and order medical and non-medical supplies
Training and Support
We offer a comprehensive induction and training program, including face-to-face and online learning, to ensure your success in this role.
Benefits
* Sustainable Healthcare: Together towards zero
* Monthly Allocated Days Off (for full-time employees)
* 4 weeks annual leave (pro-rata for part time employees)
* Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
* Salary packaging options - up to $11,600 plus novated leasing
* Fitness Passport for health and well-being - discounted gym options for you and your family
* Employee Assistance Program (EAP) for staff and family members Opportunity to work and collaborate with a range of non-clinical and clinical professionals