* Lead the womenswear department, driving category performance, product presentation, and a cohesive merchandise strategy.
* Coach and develop the womenswear team to deliver exceptional service, deep product knowledge, and strong clienteling results.
* Analyse womenswear trends, sales, and client demand to maximise commercial outcomes and elevate the category's in‑store experience.
An iconic global luxury fashion house with a long tradition of craftsmanship and innovation is seeking an experienced Department Manager to join its flagship Sydney Westfield boutique. This is an opportunity to lead a high‑performing team within the women's business and contribute to the continued success of one of the world's most influential fashion brands.
The environment is defined by curiosity, dynamism, and a strong focus on developing people. Talent and passion are valued highly, creating a culture where growth, creativity, and excellence thrive.
About the Role
The Department Manager will support the Store Director and Assistant Store Manager in the daily operations of a premium boutique. This position oversees the women's department, drives performance, leads a dedicated team, and upholds the brand's reputation for exceptional client experience.
Key Responsibilities
* Leading, coaching, and developing a team to deliver a positive, inclusive, and high‑performing workplace culture
* Building and nurturing long‑standing client relationships through exceptional service, personalised clienteling, and after‑sales support
* Driving commercial performance, achieving KPIs, and setting the standard in sales behaviours
* Demonstrating strong trend awareness and understanding local and international fashion movements
* Providing hands‑on leadership on the boutique floor and contributing to seamless daily operations
What's on Offer
* Competitive salary package
* Attractive commission and incentive scheme
* Access to exceptional industry‑leading training and development
* Generous product benefits across the luxury group
Ideal Candidate
* Minimum 5+ years of luxury retail experience within a high‑end or premium environment
* At least 5+ years of management experience leading teams in a similar retail setting
* Proven track record of achieving sales targets and driving team performance
* Strong commercial acumen and deep passion for contemporary fashion
* A natural leader who thrives in a fast‑paced, client‑focused environment
If you're ready to make an impact and step into a leadership role with one of the world's most respected luxury fashion houses, applications are encouraged.
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