Apply on Kit Job: kitjobau.com/job/38alns Be the face of a trusted industry leader Why you'll love this role You'll be the first point of contact for our branch customers, the friendly face and trusted expert they rely on. In this dynamic role, you'll build solid relationships, solve problems, and create sales opportunities through proactive service and product knowledge. What you'll be doing Customer Service & Sales - Represent the brand with professionalism, enthusiasm, and a customer‐first mindset - Respond to customer enquiries promptly and accurately - Create sales opportunities through proactive engagement and product expertise - Ensure products are delivered safely, in full, and on time - Acknowledge and escalate customer concerns within required timeframes Branch Operations & Processes - Follow standard processes and procedures to ensure accuracy and efficiency - Action all system tasks and order processing in a timely manner - Contribute to error minimisation and continuous improvement - Liaise with production, transport, sales, and credit teams to resolve issues Safety & Compliance - Champion our Zero Harm culture and Safety Leadership Standards - Conduct regular safety checks, audits, and job observations - Adhere to Standard Operating Procedures and reporting requirements - Ensure all visitors follow correct safety protocols Team Support & Collaboration - Back up team members and contribute to problem solving - Share knowledge, coach colleagues, and support technical skill development - Celebrate team success and participate in building a positive branch culture Account Control - Receive and process payments from account and cash customers - Complete banking tasks accurately - Record and verify customer information for authorisations - Support the management of outstanding accounts and overdue debtors What you'll bring - Strong customer service skills and a passion for helping people - Ability to build rapport and maintain positive relationships - Excellent communication and attention to detail - Confidence working under pressure and managing competing priorities - A collaborative mindset and willingness to learn - Commitment to safety and quality in everything you do - Supportive team environment - Development opportunities and skill building - The chance to represent a trusted Australian brand - A role where your contribution genuinely makes a difference If you're enthusiastic, customer focused, and ready to represent a respected industry leader, we'd love to hear from you. Apply now, or contact Eireann on 0439 240 910 to discuss this opportunity. Who we are At PERSOL, we connect people to meaningful work and growth. With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach. We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives. We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities. To learn more about life at PERSOL, visit Or follow us on LinkedIn at for the latest updates and opportunities. Apply on Kit Job: kitjobau.com/job/38alns Customer Service Officer (Dubbo) Programmed Dubbo### Reply to this offerImpress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.#J-18808-Ljbffr