Director, Service Delivery
We are seeking an exceptional leader to drive the evolution of our technology infrastructure and shape a customer-focused service model.
The successful candidate will lead large-scale service delivery teams in complex environments, driving digital transformation and implementing customer-centric service models.
Lead the evolution of web, applications, and integration platforms
Shape how students and staff engage with technology
Drive innovation in user experience, learning technologies, and CRM systems
Guide high-performing teams that design and deliver digital tools used by students and staff
The ideal candidate will possess strategic thinking and experience as an ICT leader, with a proven track record of managing budgets, contracts, and vendor relationships effectively. They will also have strong stakeholder relationships and be confident in navigating change.
About Us
At Charles Sturt University, we pride ourselves on being a university of the land and people of our regions. We foster a collaborative and community-focused workplace where your contribution will make a real impact.
Our ethos is built around the Wiradjuri phrase yindyamarra winhanganha, which represents our commitment to developing and spreading wisdom to make the world a better place.
What We Offer
As a member of our team, you will be part of a vibrant and distributed community that welcomes and engages with people across Australia and the world.
Enjoy the flexibility and freedom to work from anywhere, while staying connected with colleagues and clients through regular communication channels.
Join Our Team
If you are a passionate and experienced ICT leader looking for a new challenge, we encourage you to apply. Your skills and expertise will play a critical role in shaping the future of our technology infrastructure and service model.
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