We are seeking a seasoned technology professional with expertise in managing major incidents, problem-solving, and supporting telecom network applications. Ideal candidates possess hands-on experience with Linux-based systems, scripting, and modern DevOps tools.
* Lead major incident management and problem-solving initiatives to ensure timely resolution of complex issues.
* Provide advanced technical support for telecom network applications and platforms.
* Develop and execute application monitoring, troubleshooting, and root-cause analysis strategies for critical technical problems.
The technology lead will collaborate with cross-functional teams to resolve complex issues and maintain accurate documentation for incidents, problems, processes, and standard operating procedures.