Job Overview
The role of the ICT Support Officer is to provide technical assistance to internal clients. This position requires strong problem-solving skills, excellent communication abilities, and a willingness to continuously develop IT expertise.
Key Responsibilities
* Offer technical support to internal customers through various channels including phone, email, or in-person interactions
* Analyze and resolve hardware and software issues
* Nurture positive working relationships with colleagues and clients
* Contribute as part of a national team providing services to both local and interstate staff
Requirements
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work collaboratively in a team environment
* Willingness to continuously develop IT skills and knowledge
Benefits
This role offers opportunities for career growth and development in the field of IT. The successful candidate will have the opportunity to work with a dedicated team and contribute to the delivery of high-quality services.
About the Role
This is an exciting opportunity for individuals who are passionate about technology and committed to delivering exceptional customer service.