Join the team at Poolwerx Albany Creek, Stafford and Samford!
We’re on the lookout for a motivated and friendly Retail Assistant to join our team. If you’ve got a knack for customer service and a background in retail or pool care – even better.
Why join us?
As a multi award winning family-owned business, we’re widely regarded as an Employer of Choice within the rapidly growing Pool & Spa industry.
We offer a flexible and supportive working environment with plenty of job variety, opportunity for professional growth, and exciting promotional opportunities.
We’re a close-knit, dynamic team who take pride in our service, and we’re growing fast. You’ll get hands-on training, support, and the chance to grow with the business.
What we're after:
- Retail and pool industry experience preferred
- A positive, can-do attitude — someone who takes initiative, shows up on time, and gets stuck in.
- Strong communication skills — confident helping customers, answering questions, and guiding them through product options.
- A genuine interest in learning — we’ll teach you water testing, chemical balancing, product knowledge, and more.
- Team player vibes — you’ll work closely with both the retail and mobile technician teams.
- Willingness to work across our Albany Creek, Stafford and other surrounding stores within our territories.
What you'll be doing:
- Greeting and helping walk-in customers, answering product and service enquiries.
- Conducting pool water testing and recommending treatment solutions (we’ll train you!).
- Selling a range of pool chemicals, equipment, and accessories — from floaties to filters.
- Maintaining store presentation – restocking shelves, keeping things clean and tidy, and assisting with visual merchandising.
- Learning the ins and outs of pool care products, and becoming a go-to in-store expert over time.
- Supporting our service team with stock, equipment, and customer follow-ups.
- Lending a hand with deliveries and / or basic admin tasks as part of the day-to-day.
- Store opening, closing and cash handling.
What's in it for you:
- Be part of a fast-growing, family-run Poolwerx franchise with a great reputation.
- Supportive team culture with training and development opportunities.
- Long-term potential to grow within the business.
- Flexible work locations and a variety of tasks — no two days are the same.
If you’re after a role with stability, flexibility, and real room to grow, this could be your perfect fit. We’re building something solid — and we’re after people who want to be part of that journey.
To apply, please forward your application letter and resume via 'apply' or email directly to albanycreek@poolwerx.com.au
We appreciate all applications and will contact shortlisted candidates for interview.
Good luck and hope to see you poolside!