Overview
Job Summary: Monitors are responsible for recording proceedings and producing an annotation or log of those proceedings to aid in the process of accurate transcription. Proceedings may take place on site in courtrooms or at client premises, or may be recorded from an Epiq office. Monitors must be able to maintain clear communication with both clients and colleagues via various channels. They also must work collaboratively with other Court Reporting teams to facilitate the successful delivery of service for our clients.
Responsibilities
1. Produce high quality audio recordings of hearings
2. Produce high quality and accurate annotations of hearings
3. Obtain accurate spellings of names, spellings, places, terminology, etc. to enable an accurate transcript to be produced
4. Liaise with Epiq's clients in a professional manner
5. Utilize various recording technologies such as Liberty, FTR, and VIQ
6. Maintain accurate records of hearing sitting times and any applicable travel times
7. Upload and convert audio as and when required
8. Travel and work outside of office locations and in regional locations to record proceedings as and when required
9. Partake in periodic performance reviews with Monitoring Supervisor
10. Partake in annual security and compliance training
11. Assist with administration as and when required
12. Other duties as directed, e.g., real-time equipment setups, collecting audio/documents from client premises
13. Ensure communications are clear, concise, and in line with business requirements
14. Foster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and procedures
15. Ability to work outside standard business hours if required
Qualifications & Characteristics
16. Collaborative team member
17. Strong communicator
18. Attention to detail
19. Customer focused
20. High school graduate
21. Six months to one year basic office administration
Your specific salary will be determined based on several factors: location-based market rate for the role; your abilities in relation to the job specification; performance during screening and interview; pay parity with the wider team in the considered location.
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Benefits & Culture
Epiq Leadership Compass: Fosters Relationships & Collaboration; Engages & Influences; Maximizes Performance; Achieves Operational Success. Builds trust-based partnerships, nurtures long-term relationships, removes collaboration barriers, celebrates cross-team success, uses storytelling to build buy-in, aligns communication with organizational goals, and guides teams toward shared goals.
Epiq's policy complies with all applicable equal employment opportunity laws. Epiq will consider qualified applicants with arrest and conviction records where allowed by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.
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