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Service writer

Melbourne
Midas International, Llc
Author
Posted: 7 December
Offer description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
Responsibilities
The purpose of this position is to enhance the retail sales and profitability of a store through coordinating and scheduling automotive repair service transactions and responding to related customer service issues.
Develop and present estimates, source parts and sell jobs to customersInterpret inspection results (working with Technician) and present results to customersOversee the processes of work order preparation and schedulingRespond to customer service concerns and problemsAct in a store management capacity as needed on day-to-day operational activitiesEnhance the effectiveness of Human Resources and quality of service through providing training to service providersMonitors and control facility and asset utilizationEnforce compliance with environmental and safety regulations and statutes
Qualifications
Associate Degree or EquivalentAt least 1-year related experience in the automotive service businessASE certifications as requiredCurrent and valid driver's licenseSupervisory and management skillsService diagnosis and technical skillsBusiness mathematical aptitudeAbility to work a flexible schedule including weekends, evenings, and holidays
Compensation: $70,****** per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.
MIDAS locations are independently owned and operated by franchisees.
Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location's management team.
MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.
How many years of employment experience do you have in the automotive service business?
Do you have any active auto repair, auto repair technical school, or ASE certifications?
How many years of customer service management experience do you have?
Are you willing to work weekends and holidays as needed?
Do you have a valid driver's license?
**** Island Hwy, Victoria, BC V9B 1J2, Canada
#J-*****-Ljbffr

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