Service Clerk Job Description
We are seeking a highly skilled Service Clerk to join our team in Newcastle. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support.
About the Role:
* This full-time position involves providing a high level of customer service to employees and partners within the firm, ensuring timely and professional interactions.
* You will be responsible for maintaining and delivering paper and stationery supplies, housekeeping duties, and daily banking for the Firm.
* Additionally, you will coordinate and process all outgoing mail, provide relief for Front of House and national switchboard, and assist with catering requirements and room setup.
Responsibilities:
* Opening, sorting, scanning, and distributing incoming mail;
* Booking couriers for pickup and delivery;
* Photocopying court documents;
* Binding of documents;
* Maintaining and delivering paper and stationary supplies;
* Housekeeping, including maintaining and restocking kitchen supplies;
* Delivery and collection of legal documents from the Courts;
* Daily banking for the Firm;
* Coordinating and processing all outgoing mail;
* Relief for Front of House (Lunch breaks and absences);
* Relief for national switchboard;
* Assisting with catering requirements and room set up;
* Scanning original documents as required; and
* Ad hoc duties as and when required.
About You:
* Experience in an office or professional services environment;
* Excellent presentation, communication, and interpersonal skills;
* Reliable with a ‘can do’ attitude and proactive approach;
* Strong attention to detail;
* Ability to work autonomously;
* Team player with a flexible approach;
* Good knowledge of Microsoft Office;
* Ability to work under pressure during peak times;
* Proactive approach with the ability to prioritise; and
* Client-focused with strong organisational skills.
About Us:
We are a leading independent Australian law firm dedicated to delivering outstanding legal services to corporate, public sector, and private clients. Our purpose is to enable our clients, people, and communities to thrive.
We value diversity and inclusion, offering a supportive and inclusive work environment. We are committed to creating opportunities for growth and development, with a focus on teamwork, innovation, and excellence.
Please submit your application if you are a motivated and experienced individual looking for a challenging role that offers excellent career prospects.