Receptionist / Warranty Advisor
Atherton, Full Time, Reception
Please Quote Reference Number *****
Do you thrive in a busy and dynamic environment?
Support sales / admin with varied daily tasks
Join All Wheel Drive Centre - Part of Cole Motor Group
Cole Motor Group are a family owned and operated business and enjoy providing our customers with quality service in all areas of our dealership.
We are currently seeking a dedicated Receptionist / Warranty Advisor to join our All Wheel Drive Centre.
As the first point of contact for our dealership, you will play a vital role in shaping the customer experience and supporting smooth day-to-day operations across multiple departments.
As our Receptionist / Warranty Advisor, you will be the welcoming face and voice of the dealership.
You'll provide frontline customer service, support Sales and Administration teams, and assist with a range of office coordination tasks to keep the dealership running efficiently.
Responsibilities will include, but will not be limited to :
Customer Service & Front Desk
Greet customers and manage incoming calls and enquiries.
Maintain a tidy, professional reception and customer lounge.
Ensure every visitor receives a positive, welcoming experience.
Sales & Admin Support
Prepare key tags, manuals, delivery emails, and customer gift packs.
Scan, file, and manage digital documents.
Assist with data entry, bookings, warranty claims, and general clerical tasks.
Office & Dealership Coordination
Order supplies and manage petty cash.
Maintain fuel accounts, trade plate registers, and vehicle logs.
Assist with basic IT support and occasional banking tasks.
Maintain staff events calendar and support a positive team culture.
About You
You're professional, energetic, and take pride in delivering outstanding service.
You communicate respectfully, adapt to different audiences, and take ownership of resolving customer concerns.
You value continuous improvement and enjoy contributing to a supportive and collaborative workplace.
We're looking for someone who can demonstrate :
Strong communication and interpersonal skills
Excellent organisational and time-management abilities
High attention to detail and accuracy
A proactive, positive, customer-focused attitude
Comfortable with technology and office software
Ability to multitask in a fast-paced environment
Previous receptionist experience
The following will be highly regarded, but is not essential :
Experience in customer service or automotive dealership operations
Cert IV in Business Administration
Warranty knowledge or experience (advantageous but not essential)
As part of a trusted and growing automotive group, you'll join a supportive team, enjoy opportunities to develop your skills, and help shape a great customer experience from the moment people walk through the door.
If this sounds like an opportunity you don't want to miss, APPLY NOW through our online application form.
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