The Role
We are looking for a highly engaging team member who naturally excels in customer experience. You will be responsible for performing a range of tasks including, but not limited to:
* Provide professional, positive and friendly interactions with customers visiting our site.
* Proactively hosting and helping with customer enquiries.
* Answer all incoming calls and direct them in a supportive manner to the appropriate team member.
* Attend to accounts payable and receivables.
* Provide administrative and operational support to various departments within the Branch.
* Manage correspondence including emails, letters and other communications.
* Assist with customer accounts management.
To be successful you will need:
* Willingness to ask questions and learn.
* Excellent communication and interpersonal skills.
* Strong organisational and multitasking abilities.
* High attention to detail and accuracy.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Ability to work independently and as part of a team.
* Customer-focused with a problem-solving attitude.
* Ability to handle sensitive information with confidentiality.
* Adaptable and flexible in a fast-paced environment.
What we\'ll provide you:
* Above award pay rates
* Salary Packaging
* Flexible working arrangements (school hours may be considered)
* Ongoing training and support
* Uniform and Personal Protective Equipment
* Multi-site organisation with room to move or transfer
* Friendly welcoming team environment
* Company health and wellbeing program
* Employee Assistance Program
Position Description - Business Support Officer
About Us
Haeusler's Group is a family owned company with over 140 employees. With six locations from Mildura to Shepparton we are well-established industry leaders in agricultural products and believe our customers deserve a partnership that helps their business succeed.
Privacy Acknowledgment
Haeusler\'s Group is collecting personal information from you as part of the recruitment and selection process. Haeusler\'s Group recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.
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