Growing private health provider on the North Shore looking for Customer Service Advisors
**Your new company**
A growing private health provider is currently looking for professional customer service staff to support a critical new program providing support to sufferers of Haemophilia. Dealing with patients, health providers and offering logístical support, this is a fantastic role where you can really make a difference to the quality of someone's life.
**Your new role**
In this role, you will be responsible for:
- Supporting and assisting patients and health care professionals by taking incoming calls
- Providing follow up on queries to ensure a positive experience as well as making scheduled outbound calls to patient, pharmacies and clinics to collect information in order to run the programs.
- General administrative support
- Day-to-day liaison with Field Nurses and their management team, external suppliers, mail houses, warehouses and couriers, and efficient ongoing management of these programs
**What you'll need to succeed**
To be successful in this role, you'll need to possess strong written and verbal communication skills and be able to effectively organise and prioritise your time. You'll need to display string empathy to patients and understand that your actions have a direct impact on peoples lives.
**What you'll get in return**
This amazing company have office located in a walkable distance from North Sydney station and also offer the flexibility to work from home too. The company have created an environment which protects and supports strong mental health of the team along with increasing days annual leave linked to your tenure in the role.
**What you need to do now**
If this job isn't quite right for you but you are looking for a current position, please contact us for a confidential discussion on your career.
**LHS 297508** #2675970