Get AI-powered advice on this job and more exclusive features.Direct message the job poster from TalentRecruitment Consultant at Talent InternationalWhat's in it for you?Competitive salary and superannuation packageOpportunities for continuous learning and professional growthAccess to modern technologies and state-of-the-art facilitiesWellbeing programs and team engagement activitiesComprehensive Employee Assistance Program (EAP)The Opportunity:We are currently seeking a skilled and solution-oriented Application Support Analyst to join our dynamic Information Technology team. In this role, you will support a broad user base including educators, students, and administrative staff by resolving technical issues related to the organisation's critical software platforms and data systems.You will serve as a key escalation point for the helpdesk team and provide end-to-end application support across our enterprise systems. A strong grasp of data reporting and manipulation using tools such as Power BI, Excel, and Azure SQL is essential for success in this role.Key Responsibilities:Deliver timely and effective support to users through in-person, remote, and ticket-based channelsProvide application support for a range of systems including education management, reporting, and cloud platformsExtract, analyse, and present data for internal reporting and decision-makingCollaborate with internal teams and third-party vendors during escalation and resolution of technical issuesMonitor system alerts and application performance metricsIdentify and report on recurring support trends to improve user experienceDemonstrate and uphold the values of Leading Education Group in all interactionsSkills and Experience Required:Prior experience in application support roles within education or related sectorsFamiliarity with both Windows and Mac environmentsStrong capability with IT service management tools and database/reporting tools such as MSSQL, MySQL, Power BI, Azure Entra, and Microsoft 365Exceptional communication and stakeholder engagement skillsProven ability to troubleshoot, resolve and document technical issuesValid Working with Children Check (or willingness to obtain)What's in it for you?Competitive salary and superannuation packageOpportunities for continuous learning and professional growthAccess to modern technologies and state-of-the-art facilitiesWellbeing programs and team engagement activitiesComprehensive Employee Assistance Program (EAP)Apply today to secure your interview! For more information, email Bini James at Bini.James@avecglobal.com or call 9236 7708.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEducation and Information TechnologyIndustriesEducationReferrals increase your chances of interviewing at Talent by 2xGet notified about new Application Specialist jobs in Melbourne, Victoria, Australia.Footscray, Victoria, Australia 3 weeks agoApplication Specialist, Dairy & Beverage, Food IngredientsMelbourne, Victoria, Australia 6 hours agoWest Footscray, Victoria, Australia 1 week agoBusiness Analyst- Energy System & Market OperationsMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 2 weeks agoOSIsoft PI & AVEVA PI Historian Product SpecialistMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 4 weeks agoHawthorn, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia A$100.00-A$135.00 15 hours agoExpression of Interest - Advisory (National)Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia $105,000.00-$120,000.00 2 weeks agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 2 days agoBusiness Analyst- Energy System & Market OperationsMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoSecurity Engineering Manager - Vulnerability Management, Application Security (Remote ANZ)Melbourne, Victoria, Australia 1 week agoBusiness Analyst - Payroll Technology ImplementationMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoYarraville, Victoria, Australia A$70,000.00-A$80,000.00 2 weeks agoSt Kilda East, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$74,000.00-A$85,000.00 1 week agoMelbourne, Victoria, Australia 1 week agoApplications Specialist - EcoStruxure Automation Expert (EAE), Pacific ZoneMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoBusiness Analyst | Digital TransformationMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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