Job Summary
We are seeking an experienced Home Support Officer to join our team at a 41-bed Waratah home. This role is central to the delivery of our person-centred approach, which goes beyond basic assistance with office tasks and inquiries.
About the Role
This is a Monday-to-Friday, fixed term full-time opportunity for an experienced Home Support Officer to provide high-level customer service, communicate well with clients with varied needs and backgrounds.
Main Responsibilities
* Provide exceptional customer service and communication skills to meet the diverse needs of clients
* Coordinate with the admission process for residents and assist with recruitment and orientation
* Perform various administrative tasks such as purchasing, capturing inquiries, roster preparation, and client booking, maintaining employee data within relevant HR and payroll systems
About You
We are looking for an experienced and skilled individual who possesses:
* Experience in Reception/Administration (healthcare desirable)
* Previous rostering experience desirable
* Experience using client/data management systems
* Great interpersonal and communication skills, written and verbal
* Good organisation and time management skills
Why Work for Us?
We offer a supportive and inclusive work environment where you can grow and develop your career. Our benefits include:
* NFP salary packaging benefits
* Discounted health insurance and gym memberships
* Paid parental leave
* Training, development pathways and career opportunities
* Flexible hours that make sense for you
Pre-Employment Requirements
As part of the application process, you will be required to complete pre-employment checks which may include, but are not limited to:
* Reference checks
* Work rights check
* Criminal history check
* NDIS/WWCC/WWVP checks
* Health evaluation to ensure suitability for the role