Your next opportunityIf you pride yourself on being a reliable, driven and self-motivated individual then we want YOU to join our SEQ Quarry Customer Service team based in ourMilton Office!We are seeking aCustomer Service Agentto provide support for our customers in relation to quarry orders and general inquiries. In this opportunity, you will work off a rotating roster with shifts ranging between our opening hours of5.45am – 4.30 pm Monday to Fridayand rotational roster forSaturdays, 5.45 am to 11 am.This is a fantastic opportunity to gain experience in the construction industry by completing on the job training on processes and systems within a supportive team culture.Your day will involve:Receive quarry orders via email and phone and enter them into our systems in a precise and agile manner (with training provided)Understand production capabilities of the Boral quarries and truck network, Monitor progress of deliveries and provide delivery status information to the customer, using vehicle tracking systemsBuild professional relationships with customers and internal teamsWhat are we looking for?Be a punctual, professional and reliable team member, joining your peers in the office - 5 days per weekEnthusiastic customer focus, willing to be an integral part of a busy and efficient customer service teamExceptional communication skills to identify and resolve customer issues and capture customer orders with the highest level of precisionComputer literacy required with experience with Microsoft Office Suite preferredProven ability to learn and meet the challenges of an ever-changing environmentWhat’s on offer?Opportunity for long term employment with a reputable company in a state of growthAccess to a variety of support networks including Boral Employee Assistance ProgramAn organisation who values your abilities and reward results that drive business success, share goals and celebrate individual and team successWe value your abilities and reward results that drive business successGenuine opportunity to develop and upskill through tailored succession planning into a variety of roles including sales, Logisticsand our broader customer service teamBe a part of a fun and dynamic team that celebrates wins with team lunches and incentives.#LI-KW1
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