Customer Service Representative
We are seeking a skilled and friendly Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional service to guests, ensuring their stay with us is enjoyable and memorable.
The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering outstanding customer experiences.
Key Responsibilities:
* Guest check-in/check-out process
* Room reservations, requests, changes, and cancellations
* Secure payment, verify and adjust billing
* Activate and file room keys
* Process guest requests and relay messages
* Print contingency lists for emergency situations
Required Skills and Qualifications:
* Bidding
* Apps
* Benefits
* Corporate Recruitment
* Android Development
What We Offer:
As a valued member of our team, you can expect:
* A competitive compensation package
* A comprehensive benefits program
* Ongoing training and development opportunities
* A dynamic and supportive work environment
About Us:
We are committed to being an equal opportunity employer, welcoming all candidates and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture, talent, and experiences of our associates.