Branch Manager Role
PrixCar is an automotive logistics company specialising in vehicle transport, processing and storage, fleet conversions and dealer vehicle storage. We are ideally positioned to provide exceptional vehicle transport services to both individuals and OEM customers.
About the Job
* Lead & Motivate: Inspire a team of Client Liaison Officers to achieve individual and team performance targets.
* Customer Champion: Build and maintain strong relationships with dealers and OEM customers.
* Performance Focused: Monitor key metrics to ensure the branch is hitting performance benchmarks.
* Problem Solver: Work closely with Operations to identify trends, analyse data, and drive continuous improvement.
* Support & Streamline: Assist operations/admin teams with reporting to ensure KPI success.
* Grow the Business: Spot new business opportunities and support market growth strategies.
* Operational Excellence: Handle day-to-day admin tasks like data entry, purchase orders, and financial analysis.
* Be the Go-To: Respond to customer enquiries on storage, pricing, and general information.
* Keep It Running Smoothly: Provide general branch admin and office support as needed.
The successful candidate will have:
* 3+ years' experience in a supervisory or team leadership role.
* A strong customer-first mindset with excellent conflict resolution skills.
* Proven experience leading teams and ensuring compliance with internal policies.
* A self-starter who thrives independently but knows how to lead collaboratively.
* A track record of motivating teams to deliver customer service excellence.
* Adaptability and agility to respond to changing customer and business needs.
* Innovative thinking – you're not afraid to challenge the status quo.
* Exceptional time management and the ability to juggle multiple priorities.
* Strong leadership and stakeholder management skills with excellent communication.
Our values of Play, Passion and Care underpin everything we do. We PLAY as a team, provide service excellence with PASSION and we CARE for our people and customers.