LifeFlight Australia is a leading aeromedical organisation dedicated to saving lives through rapid response medical services. Operating a fleet of helicopters and fixed-wing aircraft, LifeFlight delivers critical care and emergency retrievals across Queensland and beyond.
LifeFlight’s Townsville Base is looking for a part-time Administration Officer to provide essential administrative support to our medical and operational teams. This part-time role is 30 hours per week, Monday to Friday 9:00am – 3:00pm, offering flexibility and a great work-life balance.
You will assist the team with a warm welcome, assist with training programs, compliance, and day-to-day administration. Your work ensures our team can focus on what matters most: providing life-saving care across Queensland.
Key responsibilities include:
- Receptionist duties, answering calls, and welcoming staff and visitors professionally
- Diary management and coordination of weekly MS Teams meetings
- Minute-taking, data entry, filing, and general administrative tasks
- Assisting with training and compliance documentation
- Monitoring and maintaining first aid kits, stationery, amenities, keys, and car registrars
- Supporting the Townsville and other northern bases Clinical Leadership Teams with administrative tasks as needed
About You: You thrive in an organised, supportive role and enjoy helping a busy team succeed. You will have:
- A welcoming, professional manner and excellent telephone etiquette
- Strong attention to detail and organisational skills
- Intermediate skills in Microsoft Office Suite including MS Teams
- Strong computer skills
- Excellent multi-tasking and time management, able to manage interruptions and competing priorities with a positive approach
- Strong interpersonal skills and the ability to build qualified relationships across the organisation
- A quick learning mindset with the ability to understand new processes accurately
- High-level written and verbal communication skills
- The ability to work independently, show initiative, and proactively support the team
- A commitment to safety, including being comfortable serving as a Fire Warden for the Townsville Jet Base
Why LifeFlight? Working with LifeFlight Australia provides an opportunity to make a meaningful impact on people's lives. The organisation is dedicated to saving lives, delivering critical care services, and responding to emergencies.
Collaboration & Support: At LifeFlight, we are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high-pressure environments.
Salary Packaging Options: As an employee of LifeFlight, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses.
At LifeFlight, we’re committed to serving all communities across Queensland and beyond. We encourage Aboriginal and Torres Strait Islander peoples, as well as people from culturally and linguistically diverse backgrounds, to apply.
Note: the successful applicant will be required to undergo background checks including a national police check as a condition of employment. This position is only open to Australian Citizens, Permanent Residents, or those with unrestricted work rights in Australia.
Applications close on Sunday, 19 October 2025
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📌 Administration Officer (LifeFlight Retrieval Medicine)
🏢 LifeFlight Australia
📍 Townsville