Technical Content Creator
We are seeking a highly skilled Technical Content Creator to lead the development of high-quality user-friendly product documentation and support content globally.
The ideal candidate will have a strong attention to detail, excellent organisational skills, and the ability to work effectively in a team environment.
Key Responsibilities:
* Develop and maintain user-friendly product documentation, including user manuals, installation guides, quick start guides, and troubleshooting documentation.
* Collaborate closely with different teams to gather information and translate complex technical details into clear, accurate, and user-friendly content.
* Ensure all documentation aligns with brand, style, and compliance standards.
* Manage version control and update documentation in line with product releases and revisions.
* Support translation of user documentation with external parties.
* Work with graphic designers and subject matter experts to develop diagrams, schematics, and visual aids that enhance user understanding.
* Monitor performance metrics to measure and enhance content effectiveness.
Requirements:
* Minimum three years' experience in technical writing, production documentation, or knowledge management.
* Proven experience developing user manuals and product documentation for technical or engineered products.
* Strong attention to detail, organisation, and consistency.
* Experience in automotive, electronics, or industrial technology sectors.
* Experience managing multi-region or multi-language knowledge bases.
* Understanding of SEO, accessibility, and UX best practices for documentation.
* Advance skills in Adobe Creative Suite software packages or similar.