The key duties of the position include:
The Role
Defence Counsel Services' (DCS) Administration Officers provide high quality administrative and client support within a structured service delivery environment. As the first point of contact for DCS clients, the role is responsible for coordinating requests, maintaining accurate records, managing appointments and completing follow up administrative tasks. The position requires effective time management and adherence to established processes to ensure services are delivered consistently and within agreed timeframes.
The role suits an organised and professional administrator who can manage multiple tasks, communicate clearly and maintain discretion when handling sensitive information.
About our Team
Our team delivers coordinated administrative support that enables the smooth operation of core DCS services. The Administration Officers manage client enquiries, application workflows, appointment scheduling and associated administrative activities, ensuring services are reliable, accessible and efficiently coordinated.
Through strong administrative practices and teamwork, the team supports organisational objectives by enabling effective service delivery and maintaining high standards of professionalism and accuracy.
Our Ideal Candidate
We are seeking a motivated and capable administrator who demonstrates:
* Experience in administration, scheduling or office support roles
* Strong organisational skills and attention to detail
* Well-developed written and verbal communication skills
* A customer focused approach with a professional manner
* Ability to manage competing priorities and meet deadlines
* Confidence working within established policies and procedures
* Integrity and discretion when handling sensitive information
* A collaborative and adaptable approach to work
Eligibility
Security Clearance
Applicants must be able to obtain and maintain a security clearance at "Baseline Vetting" level.
Getting to know the Department of Defence
The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment and a diverse workforce. To find out more about a career with Defence please visit https://www.defence.gov.au/jobs-careers