Your Key Responsibility & Duties
* Collaborate with stakeholders to define ICT requirements, analyse business objectives, and identify process gaps.
* Conduct feasibility studies and evaluate technical solutions for business improvement.
* Translate requirements into functional specifications for development teams.
* Liaise between business units, end-users, and ICT teams to align system functionality with business goals.
* Map workflows, model future processes, and recommend ICT-driven improvements for efficiency and scalability.
* Develop testing strategies, oversee user acceptance testing (UAT), and ensure compliance with quality and performance standards.
* Prepare user guides, system manuals, process documentation, and training programs to support system adoption.
* Monitor post-implementation performance and recommend refinements or upgrades.
* Ensure ICT projects meet organisational strategy, regulatory requirements, and industry best practices.
* Advise management on emerging technology trends and future ICT strategies.
Requirements
* Bachelor's degree in Information Technology, Computer Science, Business Systems, or related field.
* 2–5 years of experience in ICT business analysis, systems design, or similar roles.
* Experience in gathering requirements, preparing functional specifications, and supporting ICT projects.
* Proficiency in business process modelling tools (e.g., Visio, Lucidchart, BPMN).
* Understanding of software development lifecycle (SDLC) and Agile methodologies.
* Knowledge of databases, system integration, and enterprise applications.
* Strong analytical and problem-solving skills with the ability to identify gaps and propose solutions.
* Excellent communication skills to bridge technical teams and business stakeholders.
* Experience with testing strategies, UAT coordination, and system documentation.
* Awareness of emerging ICT trends, compliance standards, and industry best practices.
Job Type: Full-time
Pay: $83,745.95 – $134,900.00 per year
Benefits:
* Health insurance
Work Authorisation:
* Australia (Preferred)