At genU, we're a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact.
From disability and aged care support to community-focused initiatives, we're here to help people live their best lives.Location: Wembley Perth – Commencing 5 days office transitioning into HybridSalary: Competitive rate + Superannuation + NFP salary packaging benefitsEmployment status: Full Time, Ongoing RoleJob number: ****What you'll doWork with large data-sets in Excel to maintain accurate and up-to-date customer recordsAssist customers and internal teams by providing clear guidance on account and funding informationSupport internal and external stakeholders with funding and compliance-related enquiriesReview customer transactions and system data to ensure timely and accurate billingIdentify opportunities to streamline processes and enhance data monitoring and reportingWhat you'll bringSubstantial experience with large Client Information Management Systems and a passion for working with data in ExcelStrong analytical skills with the ability to interpret information and support decision-makingCustomer-focused approach, ensuring a positive experience in a high-volume environmentProficiency in CRM systems such as Lumary, Health, or Community Services Master Data (desirable)Excellent communication and interpersonal skills, with the ability to work collaboratively across teamsRequired NDIS Worker Screening Check and Orientation Module CertificateBonus points forExperience in disability and/or aged care servicesKnowledge of funding administration and complianceWhy you'll love working at genUAt genU, our differences make us stronger.
We celebrate all kinds of diversity and the unique perspectives each of us brings.
We're committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.Salary packaging – up to $15,900 tax-free plus meal/entertainment benefitsFree Onsite Parking – private and secure carparkPurchased leave options – ability to buy additional annual leave to support work-life balance and flexibilityDiscounts – savings at 450+ retailers including Coles, Woolworths & JB Hi-FiUniversity Study Discount – 25% fee reduction for undergraduate and postgraduate courses at Torrens UniversityWellbeing support – 24/7 access to a holistic employee assistance programReferral bonus – bring great people with you and be rewardedReady to make a difference?
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