Overview Director, Industry Advisor (Supply Chain & Manufacturing) at Microsoft. This role focuses on empowering customers through AI Transformation within the Retail and Consumer Goods industry, building relationships with senior leaders and accelerating Microsoft solutions to drive revenue growth. Responsibilities Strategic Technology Enablement: Act as a trusted advisor to the Supply Chain and Manufacturing leadership, translating business challenges into scalable technology solutions that drive agility, resilience, and operational excellence. Transformation Leadership: Lead the design and execution of transformation roadmaps, including smart factory initiatives, intelligent planning, and autonomous operations. AI & Digital Twin Integration: Champion the adoption of AI, digital twins, and robotics to enable predictive visibility, real-time optimisation, and human-machine collaboration across planning and execution systems. Cross-Functional Collaboration: Work across R&D, procurement, logistics, and production teams to ensure alignment of digital initiatives with business goals and customer expectations. Capability Building: Upskill internal teams and foster a culture of innovation by embedding digital fluency and continuous improvement practices. Qualifications Ideal Profile Proven experience in supply chain and manufacturing operations, ideally within retail or consumer goods. Strong background in digital transformation, with hands-on experience deploying AI, ERP, MES, or digital twin platforms. Ability to engage senior stakeholders and influence cross-functional teams. Recognised as a subject matter expert with the credibility to represent the organisation in customer-facing and strategic forums. Required/Minimum Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7 years customer-facing experience in consumer goods, retail, management consulting, consultative selling, technology or industry-relevant equivalent management or technical work experience OR Master's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 5 years customer-facing experience in consumer goods, retail, management consulting, consultative selling, technology or industry-relevant equivalent management or technical work experience OR equivalent experience. Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 15 years customer-facing experience in a combination of consumer goods and retail industry and management consulting at the Director, Principal and Associate Partner level or equivalent (strategy preferred with the likes of Accenture, PwC, EY, McKinsey, KPMG or the equivalent), consultative selling of transformative technology. OR Master's Degree in Business or related field AND 12 customer-facing experience in a combination of consumer goods and retail industry and management consulting at the Director, Principal or Associate Partner level or equivalent (strategy preferred with the likes of Accenture, PwC, EY, McKinsey, KPMG or the equivalent), consultative selling of transformative technology OR equivalent experience. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. J-18808-Ljbffr