Location: Canberra
- Ongoing/Non-ongoing/Casual
- $63,207 - $75,436 per annum plus 15.4% superannuation
The Australian Criminal Intelligence Commission (ACIC) is Australia's national criminal intelligence agency. We advise senior decision makers on serious and organised crime impacting Australia. We are a full member of the National Intelligence Community, an Attorney General's Portfolio agency, and a member of the Five Eyes Law Enforcement Group.
The ACIC is at the forefront of tackling serious and organised crime targeting Australia, both within our borders and offshore. Our staff operate against a pervasive, transnational and globalised criminal threat, and work hard to realise an Australia hostile to criminal exploitation. As a small agency that makes a real impact on serious and organised crime, we need talented and dedicated people who are intelligent, highly capable and seeking to make a difference to the lives of all Australians.
**About the role**
The National Police Checking Service (NPCS or the Service) is seeking motivated individuals to form part of a new team, established to manage secondary clearance activities.
The Support Officer, NPCS will work closely with National Policing Information (NPI) Systems to assist in the processing of criminal history checks by resolving identity for persons of interest who have matched against national police records.
- Demonstrates a high level of attention to detail and accuracy in their work with good organisational skills, including the ability to prioritise to meet deadlines and KPIs set by senior management
- Follows work processes with the ability to work on repetitive tasks autonomously, with mínimal supervision
- Uses strategic and analytical assessment to analyse all available information to make accurate decisions
- Has a demonstrated ability to work with sensitive data, including police and personal information whilst maintaining privacy
- Has the ability to respond to customer enquiries in writing and over the phone including preparation of correspondence and basic reports
- Escalates complex enquiries to the team supervisor and senior advisor as needed.
**The Australian community expects ACIC employees to maintain the highest levels of security and integrity. Successful applicants will be required to obtain and maintain, or continue to hold, the required security clearance for this role. All ACIC employees are required to hold a minimum Negative Vetting 1 security clearance, unless otherwise specified.**
**To be eligible to work at the ACIC, you must be fully vaccinated against COVID-19. Being fully vaccinated ensures the health and safety of all employees, and the Australian community. Satisfactory proof of vaccination status will be required before you are able to commence employment with the ACIC.