Job Title: Expert Technical Advisor
As an expert in the field of infrastructure and operations management, you will play a key role in guiding project teams and influencing the implementation of our platform.
About the Role:
* This position is for an experienced technical consultant who will lead all technical aspects of project delivery and solution delivery.
* The ideal candidate will have a strong understanding of ITIL/CMDB implementations, infrastructure knowledge of current compute, network, and storage platforms, as well as experience with monitoring tools.
* We are looking for someone with expertise in automation, using tools like Puppet/Chef/Ansible, and prior/current technical expertise in web technology.
Key Responsibilities:
1. Configure Applications, Workflows, and UI, utilizing customer-centric interpersonal skills to work in culturally diverse, matrixed project teams.
2. Identify customer use cases, requirements, and other relevant inputs for successful deployments.
3. Contribute innovation ideas for best practices, service offerings, and implementation methodology to the wider global team.
Qualifications:
* A degree or equivalent in Information Technology is required.
* Proven experience in technical consulting roles is also essential.
* Favorable expertise includes experience with scripting languages, typical tiered application architectures, cloud management platforms, and strong infrastructure knowledge.
What We're Looking For:
* An advanced and current understanding of Windows Domain and Unix System Administration.
* IT Operations experience in Enterprise Environments.
* Current knowledge of common IP protocols.
Why Choose Us:
We offer a unique opportunity to work with a global market leader in innovative AI-enhanced technology, serving over 8,100 customers worldwide.