Join us and celebrate the beauty of human experienceCreate for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances, and develop beauty and wellbeing solutions that make people look and feel good. With more than 16,000 employees worldwide, we foster varied, flexible, and stimulating environments where empowered professionals partner, befriend, and stretch their skills. Your energy, creativity, and determination will shape our future and positively impact billions. We are Givaudan. Human by nature.Role OverviewAre you passionate about utilizing your organizational skills and superb communication to manage priorities and provide excellent service to staff, visitors, and customers? If you're proactive, detail-oriented, and enjoy getting things done, this role is for you!Key ResponsibilitiesEnsure world-class service for customers, leading the way for Givaudan.Provide general support to Key Account Managers (KAMs).Cultivate customer relationships within portfolio accounts.Maintain Customer Directories, including prices, codes, and contacts.Handle customer documentation, questionnaires, and product information efficiently.Assist in managing commercial projects, monitor progress, and follow up on customer submissions.Investigate and resolve customer complaints as needed.Transition customer projects and new wins from scale-up to production, including monthly reporting.Monitor customer market products and brands using global databases and trade journals.Professional Experience3+ years in sales administrative support or account assistance roles.Experience in customer service and stakeholder engagement.Technical SkillsProficient in Microsoft Office, Google Suite, and adaptable to new systems.Strong time management and organizational skills.Excellent interpersonal and stakeholder management skills.Effective communication skills, both written and verbal.Creative problem-solving abilities.Self-starter, proactive, and able to work independently.Please note: Applicants must have permanent working rights in Australia, as we cannot sponsor visas for this role.At Givaudan, you contribute to delightful taste and scent experiences that touch lives. Join an inspiring culture of teamwork, collaboration, and learning. Embrace diversity and inclusion, as we believe they drive innovation and closer connections.
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