About the Role
As a passionate retail professional, you will be responsible for delivering exceptional customer experiences and providing expert advice on pet care and products.
* You will work closely with customers to understand their needs and provide personalized solutions.
* You will stay up-to-date with the latest products and services, enabling you to make informed recommendations and inspire customer loyalty.
* You will contribute to achieving sales targets by completing memorable sales transactions and working collaboratively with your team.
* You will maintain a safe and clean store environment, ensuring that all stock is displayed effectively and that the store is always visually appealing.
* You will prioritize ongoing learning and development, staying current with industry trends and best practices in pet care and customer service.
* You will foster a positive and inclusive team culture, supporting colleagues and promoting a sense of community within the store.
Key Responsibilities
* Providing exceptional customer service and building strong relationships with customers.
* Staying knowledgeable about products and services, making recommendations and inspiring customer loyalty.
* Contributing to achieving sales targets through effective sales transactions and teamwork.
* Maintaining a safe and clean store environment.
* Continuously developing skills and knowledge in pet care and customer service.
* Fostering a positive team culture and promoting inclusivity.
Requirements
* A passion for animals and delivering outstanding customer service.
* Experience in a similar retail environment, preferably in pet care or a related field.
* A demonstrated ability to drive sales growth and exceed targets.
* Strong interpersonal skills, with the ability to build rapport with customers and colleagues.
* Physical fitness, with the ability to lift products up to 20kgs.
* Flexibility and willingness to work weekends and public holidays.
About You
We are seeking an individual who shares our passion for pets and customer satisfaction. If you have a strong commitment to delivering exceptional service, a keen eye for detail, and excellent communication skills, we encourage you to apply.
What We Offer
We offer a dynamic and supportive work environment, where you can grow and develop your skills and knowledge. Our stores are committed to providing a welcoming and inclusive space for both customers and colleagues.