Job Summary
We are seeking a highly skilled and experienced medical receptionist to join our team. The successful candidate will be responsible for providing exceptional patient care, administrative support, and contributing to a positive work environment.
About the Role
This is a casual position with regular fortnightly hours at one of our locations in Wollongong. There may also be opportunities to work additional shifts at other sites.
Key Responsibilities
* Meet and greet patients, answering their queries and addressing any concerns
* Book appointments, manage patient billing and receipting, and deal with Medicare and DVA claims
* Conduct banking and general office duties, maintaining accurate records and supporting the smooth operation of the clinic
* Liaise with medical professionals, administration staff, and patients, providing excellent customer service and ensuring seamless communication
Requirements
* Previous experience as a medical receptionist
* Knowledge of Genie software (though not essential)
* Fast and accurate typing skills, with attention to detail
* High level of computer literacy, including Microsoft Office products
* Strong communication and interpersonal skills
* Well-developed organisational skills, ability to multitask and prioritize tasks
What We Offer
* A dynamic and supportive work environment
* The opportunity to contribute to a professional team dedicated to delivering exceptional patient care
* Ongoing training and development opportunities