• Lead a dynamic and growing service department
• Represent premium brands including Hino, Iveco, JCB & CLAAS
• Salary package, Maintained company vehicle + monthly performance-based incentives + career development
Are you ready to take charge and make a real impact in your next leadership role? Wideland Group, one of regional Australia's most diverse privately-owned multi location dealership groups, is looking for a hands-on Service Manager to lead our Truck, Agriculture & Construction service operations based at our Tamworth branch.
With multiple branches across Queensland and New South Wales, Wideland proudly represents some of the most recognised global brands in the industry — Hino, IVECO, JCB, and CLAAS, just to name a few that you will be working with.
About the Role:
This is a rare opportunity for a results-focused leader who thrives on responsibility, teamwork, and delivering exceptional service. You'll take full ownership of the department's performance, supported by a dedicated team, modern facilities, and a forward-thinking leadership group that's committed to your success.
You'll be responsible for leading day-to-day operations, building strong customer relationships, and driving growth through smart service strategies and team development.
Key Responsibilities:
* Lead and manage a skilled team of technicians and service professionals
* Drive service department performance, efficiency, and profitability
* Deliver outstanding customer service and ensure satisfaction at every touchpoint
* Promote the service offering to existing and new customers
* Manage workflow, scheduling, and workshop operations
* Foster a strong, positive, and accountable team culture
What You'll Bring:
* Proven leadership or supervisory experience in a service-related role
* Strong mechanical knowledge & Mechanical Trade qualifications & previous experience (trucks, agriculture, or construction equipment preferred)
* The ability to coach, mentor and lead teams to hit performance targets
* Confidence in promoting services and developing new business
* Excellent communication, organisational, and interpersonal skills
* Solid computer literacy (AUTO IT or similar DMS is highly regarded)
* A proactive, "can-do" mindset with a focus on customer satisfaction and taking ownership of the department results
What's on Offer:
* A long-term career opportunity in a reputable, family-owned business
* A collaborative and supportive team environment
* Modern facilities and access to premium products
* An attractive salary package including base + performance incentives
* Real opportunities for career development within a growing company
-----------------------------------
If you're ready to take the next step in your career and lead a successful service team in a thriving business — we want to hear from you
Apply now with your resume and cover letter.
Only applicants with relevant industry experience and trade qualifications will be contacted.