Some career choices have more impact than others.
We exist with the purpose of Opening up a World of Opportunity, using our expertise, capabilities, breadth and perspectives to provide opportunities for customers and colleagues through global connectivity. We bring together people, ideas and capital that nurture progress and growth, helping to create a better world – for customers, colleagues, investors, communities and the planet we share.
As an HSBC employee in Australia, you'll access tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of benefits including market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes with discounted gym memberships.
International Wealth & Premier Banking serves over 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage finances and protect/build financial futures. This is a global business that brings together responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative distribution channels.
This is an excellent opportunity to make a difference, build on customer service experience and start your career with HSBC as a Personal Banking Consultant in Queensland, at our Brisbane branch.
Your main responsibilities will include:
1. Providing a seamless end-to-end customer experience by advising on suitable products and services.
2. Being the brand ambassador for HSBC in our branch and liaising directly with customers.
3. Introducing, promoting and assisting customers with digital banking solutions.
4. Contributing to fulfilling customers' needs by providing personal banking products and services with a customer-centric approach.
5. Managing customer feedback and enquiries.
6. Participating in ongoing training and development plans.