About the role Mater Private Hospital Brisbane is seeking two dedicated and experienced Senior Administration Officers — one full-time, permanent position and one part-time, permanent position (16 hours per week) —to join our Administration Services team. Based within our South Brisbane campus, these roles offer an exciting opportunity to contribute to exceptional patient experiences while supporting the efficient daily operations of our clinical and administrative teams. As a key member of the administration workforce, you will perform a wide range of senior administrative tasks, often autonomously, and play a vital part in delivering smooth ward/unit operations and high-quality service to patients, families, and staff. Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 access to many staff benefits! What you’ll be doing You will provide high-level administrative support that enhances patient experience, operational efficiency, and team collaboration. Key responsibilities include: Delivering exceptional front-of-house service, including reception duties and health fund checks Managing patient transactions such as payments, admissions, and discharges Completing banking reconciliation, filing, record management, and data quality corrections Coordinating bookings, admissions, course enrolments, purchasing, and inventory control Supporting maintenance scheduling, clinical transcription, and responding to patient information requests Coordinating meetings and events, including preparing agendas and minutes Supporting recruitment and onboarding of new administration team members Applying knowledge of work instructions and enterprise agreements to assist with rostering Contributing to service improvement initiatives and participating in project rollout and training Upholding Mater’s behavioural standards, including Speaking With Good Judgement Demonstrating strong stewardship of resources and supporting positive financial outcomes Identifying and reporting WHS, risk, and compliance matters as required About you You are a proactive, detail-oriented administrator who thrives in a fast-paced healthcare environment and is committed to delivering exceptional customer service. You will bring: Previous experience in healthcare, medical administration, or a similar senior administrative role (highly desirable) Strong organisational skills with the ability to balance competing priorities and meet tight timeframes High-level communication, interpersonal, and customer service skills Ability to work both autonomously and collaboratively within a multidisciplinary team Proficiency with Microsoft Office and experience using Health Information Systems A positive, adaptable mindset with the ability to maintain composure during periods of change Strong attention to detail, problem-solving skills, and an inquisitive approach to improving processes A patient-centred focus and commitment to Mater’s Mission, Values, and behavioural standards Certification or tertiary qualification in Business Administration or related discipline (highly regarded) Why join us? Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference. We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence. Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits Grow your career with access to industry-leading training and professional development through Mater Education Wellbeing support through our Employee Assistance Program and on-site pastoral care teams Access a range of health and wellbeing services with a corporate discount on private health insurance Exclusive discounts across dining, retail, travel, accommodation (just to name a few!) Stay active with unlimited access to discounted gyms via the Fitness Passport program Convenient, discounted on-site parking Enjoy great food with reduced prices at our campus cafés and coffee spots Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team. Be part of something bigger. Make your move with Mater. MAKEYOURMATERMOVE Applications close on Thursday 15 th January 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW! Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies. Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered. Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates. For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage. Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.