Delivering exceptional customer service in a fast-paced retail environment is critical to our success.
Key Responsibilities:
* Provide holistic solutions to customers' financial needs through education and demonstration of our technology and digital banking options.
* Problem-solve and provide effective solutions while championing our processes, procedures, and risk-adverse culture.
Ideal Candidate:
* Has proven experience delivering exceptional customer service, preferably in financial services, retail, or hospitality.
* Possesses excellent communication skills and the ability to articulate financial terms clearly.
* Can ask the right questions, find solutions, act with integrity, and place the customer at the centre of everything they do.