About the Role
As an Employee Benefits Account Manager, you will engage directly with clients and internal stakeholders to deliver personalized service. Your role involves health plan benefits management, network selection, claims, and vendor management. You will walk accounts through the transition process after sale and maintain relationships.
Duties & Responsibilities
* Provide support to producers.
* Maintain positive working relationships and clear communication with clients, carriers, underwriters, and vendors/partners.
* Establish and manage timelines to complete tasks, monitor financials, and request health and welfare plan renewals in preparation for changes, final review, implementation, and enrollment.
* Draft RFPs, client presentations, and communications.
* Assist clients with meeting employee benefit-related compliance regulations (HIPAA, ERISA, ACA).
Required Skills and Qualifications
* 3-5 years of experience with employee benefits, preferably in a retail agency setting.
* State insurance license or ability to obtain it within three months of hire.
* Able to manage daily service needs, focused on small to mid-sized groups.
Benefits
$65-80,000 + full benefits package + hybrid or fully remote work schedule.
Tagged as: account manager, agency, compliance, customer service, employee benefits, enrollments, group benefits, health, healthcare reform, insurance, life, technology.