Join to apply for the Business Analyst - Infrastructure role at Suncorp Group
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Join to apply for the Business Analyst - Infrastructure role at Suncorp Group
* Previous experience working in Infrastructure projects essential
* Min 3 years' BA exp, must have enterprise experience
* Hybrid working model, supportive and collaborative culture
Brisbane (pref) or Sydney or Melb
* Previous experience working in Infrastructure projects essential
* Min 3 years' BA exp, must have enterprise experience
* Hybrid working model, supportive and collaborative culture
We're never just satisfied with how things are – because we know how things could be and it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality.
Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler and better for our customers and each other.
About The Role
This is a unique opportunity to work with one of Australia's leading Insurers
This role will support the Infrastructure team to enhance the end user experience, with a preference for candidates who have a background in areas like end user compute, server upgrades, and Windows 11. You'll be involved in a range of initiatives that may include device upgrades, application transitions, and cloud remediation activities
You will have the opportunity to join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of around 250 like-minded analysts, where ideas and best practice are shared via masterclasses and knowledge sharing. You will support projects being delivered in a continuous delivery model (Agile) as well as initiatives using traditional project delivery models.
Suncorp is proud of our fantastic culture where you will be supported in your career development. Suncorp offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week.
What You'll Do
* Analyse business area use of systems and applications and determining impact of changes to systems and how this affects each business area
* Determining requirements for applications and how this may have some technical impact (working with tech team)
* Build strong relationships through engagement with customers, colleagues, and other key stakeholders
* Document current and future state processes and identify opportunities for improvement.
* Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
* Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
* Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
* Work close with squad / project members, including but not limited to Delivery lead, Scrum Master, Developers, Tech Leads, and Business stakeholders to identify, capture, plan and deliver the scope of work.
What You'll Bring
* ESSENTIAL: Minimum 3 years' business analysis experience in a project/delivery orientated role; from a large organisation
* Minimum 3 years' Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation
* Experience or high-level understanding of application packaging for Windows devices would be beneficial
* Exposure to infrastructure-related projects such as Windows 11 upgrades, Surface device rollout, and server transitions and experience supporting initiatives involving application platform changes (e.g. AppV transition)
* Familiarity with cloud migration activities and understanding of business impact across systems
* Must be able to translate and understand business and technical requirements and provide appropriate alternatives and solutions to meet those requirements.
* Strong stakeholder engagement, relationship management and influencing skills including experience in dealing with various levels of stakeholders internally and externally.
* Strong team player with a positive attitude, willingness to learn and desire to make a difference
* Must be able to manage multiple complex initiatives with competing deadlines, while also working autonomously.
What We Can Offer You
* Discounts and offers on a range of retail favourite stores as well as insurance products.
* A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave.
* Invest in your brighter future with ongoing study support and career development programs.
* Give back to our communities with payroll giving, donation matching and paid volunteer leave.
* Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
About Suncorp
For over 100 years Suncorp has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.
If this opportunity sounds like the challenge you have been looking for, please apply online today.
Employee benefits | Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Research, Analyst, and Information Technology
* Industries
Financial Services and Insurance
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