About the role
* This position involves providing assistance to our customers through customer service and team collaboration.
Key Responsibilities
The key responsibilities of this role include:
* Promptly and accurately processing customer orders
* Handling customer inquiries, account queries, pricing requests, and product information
* Resolving supply issues
* Liaising with suppliers and stakeholders
* Generating purchase orders
* Participating in a rotating Saturday roster
Success Metrics
The following metrics will be used to measure success in this role:
* Developing positive relationships with customers and colleagues
* Resolving customer issues promptly and accurately
* Making a positive contribution to team goals
* Supporting the organization's culture and values
Benefits
This role offers a range of benefits, including:
* Opportunities for professional growth and development
* A dynamic and supportive work environment
* A competitive compensation package